Accessibility declaration

Accessibility Statement

UAB "Elstila" is committed to making its e-commerce website accessible to all users, including individuals with disabilities, in accordance with the European Accessibility Act (Directive (EU) 2019/882) and the WCAG 2.1 Level AA standard.

1. Compliance Status

This website is partially compliant with the WCAG 2.1 Level AA standard. The website incorporates a dedicated accessibility tools panel and targeted front-end code adaptations.

2. Accessibility Features

Visitors can access the following assistive tools via the accessibility menu located on the left side of the screen:

  • Font Resizing: Increase, decrease, or reset text size.
  • High Contrast Mode: High contrast dark/yellow/white visual mode.
  • Grayscale Mode: Desaturates colors for color blind users.
  • Dyslexia Font: Switch to the OpenDyslexic font for enhanced readability.
  • Letter Spacing & Line Height: Adjust text and line spacing.
  • Highlight Links: Emphasize all clickable links.
  • Page Reader (Text-to-Speech): Listen to selected text read aloud.
  • Reading Guide & Big Cursor: Visual reading guide line and high-visibility cursor.
  • Keyboard Navigation: Fully supported "Tab" key navigation and a "Skip to main content" link.

3. Non-Accessible Content (Exemptions)

While we strive to ensure full accessibility, certain parts of the website may have limitations:

  • Some historical PDF documents or technical spec sheets provided by third-party suppliers.
  • Third-party embedded modules (such as external payment gateways or interactive maps) whose code we do not directly control.

4. Feedback and Contact Information

If you encounter any accessibility barriers on our website or require assistance in an accessible format, please contact us:

  • Email: elstila@elstila.lt
  • Phone: +370 37 205802

We aim to respond to accessibility inquiries within 5 business days.

5. Enforcement Procedure

If you feel your accessibility request has not been satisfactorily addressed, you have the right to contact the national supervisory authority (Equal Opportunities Ombudsman or Information Society Development Committee).

Statement prepared / updated: July 2026.


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